Contact Information

Contact Information


For questions about your aid, or future aid, please make a general appointment.

Make A General Appointment

Are you a new or prospective student who has recently applied or has recently been admitted to UNC? We have a team ready to answer all of your questions. You can schedule an appointment using the link below.

Incoming Student Appointment

Need help completing your 2023-2024 FAFSA? Returning students can schedule an assistance appointment with a peer counselor using the button below.

FAFSA Assistance Appointment

Drop-In Office Hours

Monday – Friday | 10:00am – 3:00pm

Phone Hours

Monday – Friday | 9:00am – 4:00pm

We welcome your phone calls, feel free to call us at 919-962-8396.

Office Location

111 Pettigrew Hall

You can visit us in person during our office hours at 111 Pettigrew Hall, on north campus just across from the Franklin Street Post Office (campus map).

You can use our Google Maps location for driving directions. Paid parking is available at the Morehead Planetarium visitor’s lot, one block east on Franklin Street, or at various public parking decks on Rosemary Street, one block north of Franklin.

For mailing needs, please choose from the following address choices :

    • Office of Scholarships and Student Aid
      The University of North Carolina at Chapel Hill
      P.O. Box 1080
      Chapel Hill, NC 27514-1080
    • UNC-CH Scholarships and Student Aid
      218 Vance Hall
      172 East Franklin Street
      Chapel Hill, NC 27599
    • Scholarships and Student Aid
      111 Pettigrew Hall, CB#2300
      UNC Campus 27599

For email addresses, please choose below based on the nature of your question (be sure to include your PID number and your required PIN or third-party required PIN when emailing our office):